1. What are the business hours of your store?

Answer: 9:00 am thru 3:00 pm Eastern time zone (US), Monday to Friday. 9:00 am thru 1:00 pm on Saturdays. During these times we can be reached at our toll free number, and the rest of the time all calls will be forwarded to our voice mail.

2. How soon will my order ship after my payment is received?

Answer: Usually orders received by 3:00 pm Eastern time will be shipped the same business day. Most orders received after that will ship on the next business day. Occasionally (less than 10% of the time), there are delays where orders could take up to 5 business days before shipping. Should a situation ever arise where it would take longer than 5 business days to ship, we would contact the customer with a choice of whether to wait or cancel the order.

The vast majority of our orders are received within 2 business days of payment.